SMS for hotels & hospitality

SMS for hotels, guest houses, and restaurants in Ghana

Guests arriving from Kotoka or the trotro station want the booking number and directions on their phone. Taysend sends confirmations, check-in codes, and table-ready alerts from your property's name.

Use cases

What hotels & hospitality send with Taysend

Booking confirmations

Dates, room type, and booking number the moment the reservation is paid.

Check-in and Wi-Fi codes

Send the code on arrival day instead of at the desk.

Table ready

Restaurants text the guest when the table is ready, from the restaurant's name.

Return-guest offers

Offers to guests who opted in, as a separate campaign list.

Examples

Messages you can copy

Units and cost are counted from the text, the same way the wallet bills it.

Booking confirmed

YOURHOTEL

Booking BK2207 confirmed: Deluxe room, 14-16 Nov, 2 guests. Check-in from 2pm. Directions: yourhotel.com/map

Encoding
GSM-7
Characters
108
Billed units
1
Per recipient
GHS 0.04
Table ready

YOURRESTO

Hi Yaw, your table for 4 is ready. Please come to the front desk within 10 minutes.

Encoding
GSM-7
Characters
83
Billed units
1
Per recipient
GHS 0.04

Explore

Features used here

Each page answers a different question. They are not copies of this one.

FAQ

Straight answers

If something here is product behaviour, it matches the dashboard and the API.

01Can international guests receive our SMS?+

Ghana numbers are live today. Other countries appear only after a route is provisioned, so foreign numbers should get email for now.

02Can our booking engine send automatically?+

Yes, if it can call a REST API or a webhook. POST /v1/messages with type transactional.

03How long can a confirmation be?+

160 GSM-7 characters fit one unit. Longer messages are split into 153-character segments, each billed as a unit.

Start in TEST

Send a TEST message before you go live.

TEST keys use simulated Ghana numbers. LIVE starts when your sender name is approved and the wallet has GHS.