Appointment reminders
A reminder the day before and the morning of. Send from your system through the API, or upload the day's list in the console.
SMS for hospitals, clinics & pharmacies
SMS for hospitals, clinics, and pharmacies in Ghana
Missed appointments cost a clinic a slot and a patient a visit. Taysend sends reminders and ready-for-pickup notices from the facility's own name, and the front desk can open each message to see delivered, failed, or expired.
Use cases
What hospitals, clinics & pharmacies send with Taysend
Results ready
Tell the patient results are ready to collect. Do not put diagnoses or test values in an SMS.
Pharmacy refills
Refill-due notices for chronic medication, sent from the pharmacy's name.
Staff call-outs
Shift changes and emergency call-outs to a staff list, with a delivery report per person.
Examples
Messages you can copy
Units and cost are counted from the text, the same way the wallet bills it.
YOURCLINIC
Reminder: your appointment is tomorrow, Thu 9 Oct, 10:30am at Yourclinic, East Legon. Reply not supported; call 0302 000 000 to change.
- Encoding
- GSM-7
- Characters
- 135
- Billed units
- 1
- Per recipient
- GHS 0.04
YOURPHARM
Hello Esi, your prescription is ready for pickup. Open 8am-9pm daily. Please bring your card.
- Encoding
- GSM-7
- Characters
- 93
- Billed units
- 1
- Per recipient
- GHS 0.04
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Features used here
Each page answers a different question. They are not copies of this one.
FAQ
Straight answers
If something here is product behaviour, it matches the dashboard and the API.
01Should we send test results by SMS?+
No. SMS is not a secure channel for clinical details. Send a notice that results are ready and keep the content in your system.
02Can we prove a reminder was delivered?+
Each message has an id. Open it for DELIVERED, FAILED, EXPIRED, or REJECTED. Accepted is not the same as delivered.
03Do we need developers?+
No. You can upload a list and send from the console. The API is there when your hospital system is ready to call it.
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Other industries
Each page answers a different question. They are not copies of this one.
Start in TEST
Send a TEST message before you go live.
TEST keys use simulated Ghana numbers. LIVE starts when your sender name is approved and the wallet has GHS.