Payment confirmations
Instant receipt after mobile money or card payment. Include amount, reference, and support contact.
Transactional SMS
Transactional SMS Ghana — messages tied to real actions
Receipts, alerts, and account notices should arrive fast and show your brand. Taysend routes transactional SMS to MTN, Telecel, and AT with prepaid GHS billing, approved sender IDs, and a delivery report on every message id.
Patterns
Common transactional patterns
Order and delivery updates
Dispatch notices, rider assigned, and delivered confirmations for e-commerce and logistics.
Appointment reminders
Clinic, salon, and service bookings — sent hours before the slot with a named sender ID.
Account activity alerts
Balance changes, login from new device, or password reset notices (pair with OTP where needed).
Utility and bill notices
Meter readings, bill ready, and payment-due reminders for estates and service providers.
Bank and fintech alerts
Transfer status and limit warnings. Use type: transactional and keep copy factual.
Integration
API and dashboard
Send from your backend with POST https://api.taysend.com/v1/messages — include Authorization: Bearer sms_live_..., an Idempotency-Key, and type: "transactional". The dashboard composer uses the same pipeline for manual sends. For login codes, use OTP endpoints instead.
Explore
Related
Each page answers a different question. They are not copies of this one.
FAQ
Straight answers
If something here is product behaviour, it matches the dashboard and the API.
01How is transactional SMS different from marketing?+
Transactional messages relate to an action the recipient already took or expects — a purchase, booking, or account event. Marketing promotes products. Set type: "transactional" in POST /v1/messages.
02Can transactional SMS use the same API as bulk?+
Yes. POST /v1/messages handles single sends with to or bulk with recipients. Transactional traffic typically sends one message per event rather than a large campaign list.
03What does delivery inspection look like?+
HTTP 200 on send means accepted. Poll GET /v1/messages/:id or subscribe to webhooks for DELIVERED, FAILED, EXPIRED, or REJECTED states.
04What is the Ghana rate for transactional SMS?+
GHS 0.04 per billed unit unless a contract rate applies. Encoding and message length determine segment count.
Developers