Comparison · checked October 2026

Taysend vs Hubtel for Ghana SMS

Published by Taysend. We list what Taysend does, with facts you can check in the product. For Hubtel, we list the questions to ask — not prices or limits we have not verified.

Context

About Hubtel

Hubtel is a Ghanaian commerce and payments company that also offers SMS alongside payments and USSD.

Who might stay with Hubtel: Teams already running Hubtel payments or USSD may prefer to keep SMS with the same vendor and the same invoice.

Taysend

What Taysend publishes

CriterionTaysendHubtel
Ghana unit rateGHS 0.04 per billed unit, prepaid, publishedConfirm on Hubtel's site
Billing currencyGHS wallet — reserve before send, settle afterConfirm on Hubtel's site
NetworksMTN, Telecel, and AT from the number prefixConfirm on Hubtel's site
APIPOST /v1/messages with a Bearer key and Idempotency-KeyConfirm on Hubtel's site
OTP/v1/verify/send and /v1/verify/check, hashed codes, own queueConfirm on Hubtel's site
Sender ID3–11 characters, LIVE after approvalConfirm on Hubtel's site
DeliveryOpen any message id: delivered, failed, expired, or rejectedConfirm on Hubtel's site
WebhooksSigned (t= and v1=), at-least-once, dedupe on event idConfirm on Hubtel's site
Sandboxsms_test_ keys on simulated numbers, never a real handsetConfirm on Hubtel's site
Client accountsEach client has its own login and prepaid walletConfirm on Hubtel's site

Ask

Questions to ask Hubtel

Ask every finalist the same questions, then run a small TEST send with each.

  1. 01

    What is the current published per-SMS rate, and is it the same for OTP and bulk?

  2. 02

    Is OTP sent on a queue separate from bulk campaigns?

  3. 03

    Can I open a single message by id and see a final delivery state?

  4. 04

    Are delivery webhooks signed, and how do I verify them?

  5. 05

    Is there a sandbox that never reaches a real handset?

Switch

Moving from Hubtel to Taysend

  1. 01

    Create a Taysend account and copy a TEST key. Send to a simulated number and open the message id.

  2. 02

    Request your sender ID in the console. LIVE waits until it is approved, so request it before you switch traffic.

  3. 03

    Export your contact lists as CSV and import them as Taysend lists.

  4. 04

    Point your backend at POST /v1/messages with a Bearer key and an Idempotency-Key. Keep the old provider live until Taysend LIVE is approved.

  5. 05

    Top up a GHS bundle, send a small LIVE batch, and compare delivery reports before moving all traffic.

FAQ

Straight answers

If something here is product behaviour, it matches the dashboard and the API.

01Can I keep Hubtel for payments and use Taysend for SMS?+

Yes. SMS is a separate integration. Your payment flow does not change; only the code that sends SMS points at Taysend.

02Do I need a new sender ID on Taysend?+

You request the sender ID again through Taysend. LIVE sends wait for approval, so request it before you move traffic.

Try it

Run the same TEST send on both.